Shipping & Returns
Shipping Policy
At Eco Home Gadgets, we are committed to delivering your eco-friendly products in a timely and efficient manner. We understand how important it is for you to receive your purchases quickly and securely. That's why we offer two convenient shipping options to cater to your needs.
​
-
Standard Shipping - Free, Reliable, and Earth-Friendly
-
Delivery Time: 6-8 business days
-
Cost: Absolutely free!
Details: Our Standard Shipping is designed for those who plan ahead. It's not just cost-effective but also aligns with our sustainability goals. By optimizing our delivery routes and reducing our carbon footprint, we ensure that your choice is both eco-conscious and budget-friendly.
​​
-
Express Shipping - Fast and Flexible
-
Delivery Time: 2-3 business days
-
Cost: $6.99
Details: Need your products faster? Our Express Shipping option is the perfect solution for quick deliveries. Ideal for last-minute purchases or urgent needs, this option ensures that your items reach you swiftly and safely.
​​
-
Special Offer: Free Express Shipping on Orders Over $60!
-
Eligibility: Applies to all orders with a total value of more than $60.
-
Benefit: Enjoy the speed and convenience of Express Shipping without any additional cost!
-
How to Avail: The discount automatically applies at checkout when your cart value exceeds $60. No promo codes needed!
Eco-conscious Packaging All our products are shipped in eco-friendly packaging, reflecting our commitment to sustainability. Whether you choose Standard or Express Shipping, rest assured that your order is not just swiftly delivered but also environmentally responsible.
You will receive a tracking number via email. You can use this number to track your shipment's progress and estimated delivery date.
Have questions about your shipment? Our dedicated customer support team is here to help. Contact us for any queries or assistance regarding your shipping options.
​
At Eco Home Gadgets, we strive to ensure that your shopping experience is as enjoyable and seamless as the sustainable products we offer. Choose the shipping option that best suits your needs and let us take care of the rest.
Eco Home Gadgets - Delivering Sustainability to Your Doorstep
Return & Exchange Policy
Your satisfaction is paramount to us at Eco Home Gadgets. We are dedicated to ensuring that our eco-friendly products meet your expectations in every way. However, we understand that sometimes a product may not be what you anticipated. In such cases, our customer-friendly return policy is designed to provide you with peace of mind.
14-Day Return Window
-
Duration: You have 14 days from the date of delivery to initiate a return.
-
Condition for Return: The product should be in its original condition, unused, and with all packaging and accessories intact.
Easy Return Process
-
Contact Customer Support: To start the return process, please contact our customer support team. Our team is available to guide you through every step and provide all the necessary details for a smooth return.
-
Receive Return Instructions: After contacting customer support, you will receive detailed instructions on how to proceed with the return. This will include information on packaging, shipping address, and any other necessary details.
-
Ship the Product Back: Once everything is set, you will need to ship the product back to us. Please ensure that the item is securely packaged to avoid any damage during transit.
Refund Policy
-
Inspection of Return: Upon receiving the returned item, our team will inspect it to ensure it meets our return conditions.
-
Processing Refund: If the return is approved, we will process your refund promptly. The refund will be issued to the original payment method used during purchase.
Special Considerations
-
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund according to your preference.
-
Return Shipping Costs: Please note that return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.
Need More Information?
For more details or specific questions about our return policy, please don't hesitate to contact our customer support team. We are here to help you with any concerns or queries you might have.
Your trust and satisfaction are our top priorities. We believe in the quality of our products and want you to be completely happy with your purchase. If for any reason you are not satisfied, we are here to make things right.